Purchase Terms

Last updated: October 10, 2026

These terms explain how Masalona's paid plans (Silver and Gold) are bought and renewed; they are part of the Terms of Use. The service is provided by cesaapps.com (Masalona); contact: cesaapps@proton.me.

Plans

• Free: every story can be listened to. One story can be prepared with your child's name (once per phone); the other stories are read by the narrator with a default name. 1 child profile.
• Silver: every story is prepared with your child's name, without limit, and stories can be downloaded to listen offline. Up to 2 child profiles.
• Gold: everything in Silver, plus up to 2 family voices and 30 stories per period in those voices in total. Up to 4 child profiles.
• Prepared stories can be listened to without limit. Plan contents are shown on the plans screen in the app.

Purchase and payment

• Paid plans are monthly or yearly auto-renewing subscriptions, bought in the app only through the App Store or Google Play. You need to be signed in with a Masalona account to buy one.
• The price and length of the subscription are shown in your local currency on the plans screen and in the store's confirmation sheet before you buy.
• Payment is charged to your store account (Apple ID or Google account) when you confirm the purchase. We never see or store your payment details.

Automatic renewal

• A subscription renews automatically for the same period at the then-current price unless it is cancelled at least 24 hours before the end of the current period; the renewal is charged to your store account within the 24 hours before the period ends.
• If the price changes, the store tells you in advance; the new price applies from the next period.
• Switching plans (Silver ↔ Gold, monthly ↔ yearly) follows the store's rules.

Cancelling and managing

• Manage or cancel your subscription on the App Store in Settings → Apple ID → Subscriptions, or on Google Play in Play Store → Payments & subscriptions → Subscriptions. In the app, Settings → Subscription → Manage opens the same store page.
• When you cancel, your subscription lasts until the end of the period you paid for and then you return to the Free plan. Stories you prepared and voices you recorded are not deleted; only the plan's features (preparing new stories, downloads, reading in a family voice) stop.
• Deleting the app or your account does not cancel the subscription; cancel it in the store as well.

Right of withdrawal

A subscription is a digital service that starts as soon as you confirm the purchase. The statutory right of withdrawal therefore does not apply (Turkish Distance Contracts Regulation art. 15/1-ğ; EU and UK consumers agree to immediate performance and acknowledge losing the withdrawal right). The price, length and renewal terms are shown on the plans screen and in the store's confirmation sheet before you buy; by confirming you agree that the service starts at once.

Refunds

Because purchases are made through the store, refund requests are handled by Apple or Google under their own policies. For the App Store, request one at reportaproblem.apple.com; for Google Play, from your order history in the Play Store. Your statutory consumer rights are unaffected.

Restoring purchases

On a new phone or after reinstalling the app, sign in with the same Masalona account; if your subscription does not show, use Settings → Subscription → Restore purchases to link the purchase made with the same store account to your account again. Restoring never charges you again.

Changes

If plan contents or these terms change, we announce it in the app; changes apply from the next subscription period.

Contact

For questions, use Settings → Contact us in the app or write to cesaapps@proton.me.